Serge Ferrari Appoints Steve Szenay to Technical Support Manager
Serge Ferrari is pleased to announce that Steve Szenay has been promoted to Technical Support Manager for North America. Beginning January 1st, 2020, Steve be responsible for disseminating technical information for all Serge Ferrari products sold in the United States and Canada, including product use, fabrication best-practices, maintenance, and claim evaluation. In this newly created position, Steve will be the liaison between product and technical managers in the company’s corporate office and local customers, answering technical questions, developing training programs, and advising on correct usage of existing and new products. He will also be responsible for product training to the Serge Ferrari North America sales team.
Steve has been working with Serge Ferrari since 2007 as Regional Sales Manager, supporting sales in all markets, with a specialty in the marine segment. Steve brings more than 30 years experience working with marine cover and shade fabrication, including more than 7 years running his own company. In 2014, a book co-written by Steve entitled “Marine Canvas Track to Track: Insider’s Information” was published and continues to be sold as a resource to marine canvas professionals looking to expand their knowledge. Steve has also served as First Vice Chair, and, more recently, as Chairman for Industrial Fabrics Association International (IFAI)’s Maine Fabricators Association. In 2016 Steve was awarded the Lifetime Certification as Master Fabrics Craftsman by IFAI.
“Steve is well respected in the marine industry for his fabrication expertise“, says Ilse Beterams, Vice President of North America. “Customers have long since told us they appreciate his willingness to answer questions, offer advice and council wherever needed. It is this type of customer-centric support our customers in all markets need, and we are delighted to expand Steve’s role to facilitate this kind of quality support.”
Steve Szenay will continue to report to Jeff Dellinger, Market Development Manager.